1. Introduction
Red Star Labs ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights. We're transparent: we don't sell your data, and we keep it safe.
2. Information We Collect
From Our Website
- Contact & Quote Forms: When you submit a form, we collect your name, email, project details, and budget. This is for quoting and following up with you.
- Newsletter: If you sign up for email updates, we collect your email address. You can unsubscribe anytime.
- Cookies & Analytics: We use basic analytics to understand how visitors use the site (page views, device type, rough location). We do not track you across other sites.
From Project Work
During a project, we collect whatever information is needed to build your product: assets, content, credentials, API keys, etc. This data is used only to deliver your project and is not shared with anyone else.
3. How We Use Your Information
- To respond to your inquiry and provide a quote
- To deliver your project and provide support
- To send you updates you've requested (email newsletter)
- To improve our website and services
- To comply with legal obligations
4. Data Sharing
We don't sell, rent, or share your data with third parties. We only share data with service providers who help us operate:
- Netlify: Hosts our website and form submissions
- Stripe: Processes payments if you hire us
- Email service: Manages any newsletter you opt into
These services have their own privacy policies. We ensure they're bound by confidentiality agreements.
5. Data Retention
We keep your data only as long as needed. Project data is retained for at least 3 years (for tax and legal purposes). Newsletter subscribers are kept in our list until you unsubscribe. Form submissions are kept for 12 months unless you request deletion sooner.
6. Your Rights
You have the right to:
- Access what data we have about you
- Correct inaccurate data
- Request deletion (subject to legal requirements)
- Opt out of newsletters anytime
- Unsubscribe from marketing emails (we include an unsubscribe link in every email)
To exercise these rights, email redstarlabs777@hotmail.com with your request.
7. Security
We use industry-standard encryption and security measures to protect your data. Our website is served over HTTPS. However, no method is 100% secure. If we experience a breach, we'll notify you as required by law.
8. Third-Party Links
Our website may link to third-party sites. We're not responsible for their privacy practices. Read their privacy policies before sharing data with them.
9. Children's Privacy
Our services are not intended for children under 13. We don't knowingly collect data from children. If we learn we have, we'll delete it immediately.
10. Changes to This Policy
We may update this policy anytime. We'll post changes here and update the "last updated" date. Continued use of our site means you accept the updated policy.
11. Contact
Questions about privacy? Email redstarlabs777@hotmail.com or write to us via our website.
In plain English: We collect info only to serve you, we don't sell it, and we keep it safe. You control your data and can ask for it anytime.